HELP DESK & CHAT SOFTWARE
Help desk software is designed to provide a customer with information and support regarding a company’s products or services. Customer inquiries are typically submitted via multiple channels including email, phone, or social media.
Live chat software allows companies to communicate with their website visitors in real time via chat windows. Chatbots, which are often called virtual agents or virtual assistants, are used in place of a human to conduct specific tasks or provide information based on written or spoken requests.
Docsie is an AI-powered platform that enables the creation of a knowledge base and the training of AI chatbots to address customer support needs.
LouiseBot combines text, voice, and your own videos to create AI chatbots that can interact with, assist, and sell to customers.
Fineguide enables the customization of AI assistants to improve customer interactions, expedite responses, and reduce expenses.
InsertChat helps you build and automate AI-powered chatbots that can engage, guide, and sell to users around the clock.
ChatMaxima is a conversational AI platform that helps you build no-code chatbots tailored for customer service and lead generation.
Layerpath is an AI-powered platform that helps you create, embed, and share product tours, how-to guides, and promo videos.
Folio is a platform that helps sales, marketing, and product teams create interactive, conversion-focused product demos.
Fable is a SaaS platform that lets you create interactive demos and step-by-step guides for customer support, lead generation, and SOPs.
Synced.so makes it super easy & fast to create an amazing Help Center site, on your own domain, using Notion as CMS for articles.
CX Genie is your Virtual Agent that merges AI & Your Support Team to deliver faster, more consistent and tailored customer experience.
SimpleBase is a complete Help Desk with a fantastic Inbox experience and powerful email capabilities. Resolve customer tickets, collaborate with colleagues, and analyze crucial business metrics.
Bot9 is an AI-powered, no-code builder that lets you create and train a customer service chatbot to automate sales and support tasks.
Bonboarding is a no-code platform that creates virtual product tours designed to enhance your website’s user experience.
Botsheets is an AI tool that helps turn chats into spreadsheets automatically.
GPT-trainer enables you to build a custom ChatGPT fully aligned with your brand using your own data.
Bonfire is an AI-powered customer experience bot that delivers personalized shopping experiences based on users' specific preferences.
Chatwith is a chatbot builder that lets you train bots on your files and websites to respond to customer queries 24/7.
Orimon helps you build & deploy your sales-enabling, ChatGPT-like AI chatbot in under 5 minutes.
Webbotify is a ChatGPT-powered chatbot that can boost visitor engagement, capture more leads, and offer support in over 95 languages.
MagicForm lets you build and train an AI-powered sales assistant to improve and automate your customer journey.
Robofy helps you transform your website content into an AI chatbot for instant visitor query responses.
Eesel lets you connect your documents with ChatGPT to build an oracle that can answer questions about your company.
Cloozo is a no-code chatbot builder powered by ChatGPT that lets you create and train chatbots on your own files and site links.
ClickConnector is an AI-powered customer support platform that empowers your team with knowledge bases, chatbots, and omnichannel chats.
LiveChatAI is an AI chatbot that blends advanced AI with live agents to deliver personalized customer support around the clock.
ChatNode lets you train AI ChatBots on your own data like text, PDF or URLs.
Fini AI lets you turn your knowledge base and customer data into a generative AI chatbot that can respond to customers 24/7.
Answerly is an AI chatbot that learns your entire business and generates dynamic, human-like replies to customers 24/7.
Interactly.Video is a platform that helps you create interactive video forms for lead generation, so you can boost conversions.
WebWhiz allows you to train ChatGPT on your website data and build a chatbot that you can add to your website. No coding required.
Retune is an AI-driven platform that helps you create, train, and publish custom chatbots for sales, lead gen, and customer service.
Chatflux is a chatbot builder that lets you generate custom-made AI chatbots that can understand your business and engage with users.
WeConnect.chat is a chatbot builder that helps businesses cut down on support requests and leverage video chat with high-value prospects.
Tiledesk is a no-code chatbot builder that helps you generate more leads and retain customers across every digital channel.
Chatbase is an AI chatbot builder that lets you build, train, and embed smart chatbots powered by ChatGPT right on your website.
Qwil Messenger is an all-in-one communication platform that lets you securely chat, share files, and host virtual meetings with stakeholders.
Gyde is a platform for building a multilingual, in-app knowledge base to educate users, boost retention, and reduce support tickets.
Callback24 helps you convert site visitors to callers and track employee performance, letting you generate more leads in record time.
CommandBar optimizes your app’s user experience with in-app nudges, magic search, and checklists, so you can retain more users.
Record is an intelligent CX layer that uses AI to collect, understand and communicate users’ issues with all the data needed to provide a resolution within minutes.
Novocall instantly connects inbound leads with your sales reps using online callback widgets, contact forms, and Facebook lead forms.
Feederloop is a customer support tool that integrates real-time video chat, session replays, and co-browsing right on your website or app.
Dashly is a conversational marketing platform that helps you engage leads using chatbots, pop-ups, and email outreach.
SocialNowa Chatbot helps you build automated chat flows to engage more leads on social media, as well as schedule social media posts.
Deskubots is a no-code chatbot builder, just a “drag and drop” of the flow you want to create. Much easier than you thought!
Answerly FacePop is a widget for your website that you can use to get personal with your customer.
LiveAgent is a complete help desk that brings all your support tickets into one dashboard so you can provide better customer service and be more efficient.
Botbiz is a chatbot builder that makes it easy to create chatbots for WhatsApp and Telegram
SwiftReply lets you create unlimited canned responses, so your team can instantly reply to any customer or lead.
eniston aims to offer a simple and standalone Knowledge Base solution for start-ups, internal teams, support teams and companies in need to create knowledge articles.
Ticksy helps you create a custom-branded, digital help desk and knowledge base to expand your customer support.
Let’s Connect helps you communicate with potential leads with a website widget or QR code so you can boost online sales.
Blits.ai is a low-code, conversational AI ecosystem that lets you build, train, and deploy chatbots and voicebots for multiple use cases.
Minerva makes it easier than ever to create a self-serve knowledge base users can access directly within your SaaS product.
Joinchat is a no-code WordPress plugin that captures more leads with contact buttons that connect via WhatsApp and other messaging tools.
AlphaCX is an omnichannel communication platform that can scale up your customer support—minus the extra workload.
WhatsApp Widget helps you connect, sell, and get paid by your customers right within WhatsApp.
SalesUltimo is the ultimate drag-and-drop visual flow builder, AI-powered chatbot, and all-in-one eCommerce, sales, and social media marketing cloud-based software.
Hey Oliver is marketing automation software that works seamlessly with your website so you can build customized campaigns, track engagement, and convert more leads.
Troopr is a toolkit that lets you run asynchronous meetings, manage support tickets, and more by connecting Slack to Jira and Confluence.
Vicodo is the CRM application where remote meets personal, empowering you to capture customers through live chats and video calls.
Invochat is an effortless online collaboration tool for in-house and remote teams.
Helpello improves your customer's self-support experience, using your knowledge to turn your website visitors into customers, and customers into happy customers!
WotNot is a no-code chatbot builder that lets you create your own chatbot to automate lead generation and customer support at scale.
PinChat is a business messenger with built-in customer engagement features that lets you chat and share surveys via link or QR code.
QuoteRules is an AI chatbot that generates custom quotes and proposals based on one-on-one conversations with prospects.
Boei helps you to chat with your website visitors via their favorite channels.
Support Board automates your customer support with AI-powered bots and a chat system optimized for conversational marketing.
Hiver is a customizable, code-free chatbot builder that verifies leads in real time with AI and integrates with major marketing tools.
Marketing Master IO is an online marketing suite that allows you to create high-converting eCommerce stores, add chatbot marketing, build email & SMS campaigns, and social media automation.
UChat is a no-code chatbot builder that automates your business with Google AI, ecommerce functionality, and app integrations.
EazyBe is a powerful Whatsapp marketing tool for scaling your small businesses.
Botgate AI is a no-code, conversational marketing platform that integrates seamlessly into your workflow to capture leads and boost conversions.
HelpSpace is a customer service platform that supports companies by making their customer support solutions and tasks more effective and automated.
Median makes it easy to resolve customer issues by integrating one-click screen share features in your app, website, or portal.
Froged is a behavioral messaging platform that allows you to engage meaningfully with customers based on their specific actions.
BirdSeed is an all-in-one website engagement suite featuring 12 powerful tools to help you generate leads and increase conversions.
Managing your customer support queries is now lot more easier and centralized with Desku.
Ideta is a AI-powered tool that lets you build dynamic chat and call bots to reduce your workload and gain leads, without needing to code.
MyAlice helps you build the ultimate ecommerce helpdesk by managing orders and personalizing customer service conversations across channels, all from one platform.
LimeCall is a lead engagement solution that boosts conversions and customer experience using a callback widget, call scheduling, call tracking, analytics, and more.
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